Available to Basic Payroll, Full Service Payroll
This article pertains to payroll customers who are out of the payroll setup wizard.
If you discover that you need to correct information after you have already entered payroll history, you must void the incorrect paycheck history for the employee and then re-enter it.
Payroll history cannot be voided by customers if you have already run a regular payroll — regardless of whether you are on Basic Payroll or Full Service Payroll. To have payroll history voided, you must contact our Customer Support team for assistance. To void a paycheck that was processed in the payroll software (as opposed to a paycheck before you started using Patriot's payroll software), see How to Void or Cancel an Employee Paycheck.
Always use the original pay date when re-entering corrected payroll history after voiding to ensure accurate tax reporting.
Note: If you are a Full Service Payroll customer, you may only void checks that have not yet been included in tax filings.
How to Void a Check from Prior Payroll History
Payroll > Payroll Tasks > Void Payroll
A list of available payroll history will appear.
Payroll history cannot be voided by customers — regardless of whether you are on Basic Payroll or Full Service Payroll. Please contact our Customer Support team for assistance with voiding any payroll history entry.
If needed, you can click “View Details” beside each history to see more details.
Check the box next to each paycheck history you want to void
Click Void Selected Checks.
A screen confirming the details will appear, asking “Are you sure” you want to void. Click “Yes” to proceed with the void.
In the Payroll Details report, you will see in red lettering at the top of the check history that the paycheck was voided, as well as the date of the void.
If you do not see an option to void, this may be because it is in a closed quarter that has already been filed. Please contact our support team for assistance.