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What happens to my data and access after canceling my Patriot Software subscription?

Learn about your account access and how to access reports and data

What Happens to My Payroll Data and Access After Canceling My Patriot Software Payroll Subscription?

When you cancel your Patriot Software payroll subscription, you retain access to your account and payroll data under specific conditions. Below is a detailed explanation of what you can expect:

Access to Reports and Data Post-Cancellation

  • Canceling your subscription does not erase your data. All existing data remains in the system.

  • You can log in to your account to view and download reports, including accounting reports, payroll summaries and other historical data, even after cancellation.

  • If you stop processing payroll and cancel your account, you will still have access to past reports, but you won’t be able to process new payrolls unless you reactivate the service.

Generating and Handling W-2s and Tax Forms

  • You can still generate, download, and print W-2s and W-3s at year-end, even after canceling your payroll subscription, provided your account was in good standing at the time of cancellation.

  • Patriot Software may not file W-2s on your behalf depending on your cancellation date. Ensure you generate the forms in the software and handle any required filings if Patriot does not file them for you.

  • Employees and contractors retain lifetime access to their worker portal to view pay stubs and year-end forms.

Reactivating Payroll Services

  • Once your payroll subscription is canceled, you cannot run new payrolls. To resume payroll processing, you must reactivate the payroll software in your account.

Billing and Final Invoices

  • Patriot Software bills in arrears, meaning you will receive one final invoice on the first of the month following your cancellation. This invoice will cover any days your account remained active during the current month.

By understanding these guidelines, you can effectively manage your data and responsibilities even after canceling your Patriot Software subscription.

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