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How to Change Your Personal and Contact Info in the Patriot Worker Portal App

How employees change their employee info, demographics, contact info, addresses, and emergency contacts in the Patriot Worker Portal app.

Available for: Hourly and salaried W-2 employees who use the Patriot Worker Portal mobile app.

The Patriot Worker Portal app is not available for 1099 contractors at this time.

New mobile app: Patriot Worker Portal. Patriot Worker Portal is replacing the My Patriot app. When your account is switched over, you'll see a notice on the My Patriot login screen. Download the Patriot Worker Portal app from the Apple App Store or Google Play Store. All of your data moves to the new app.

Download the Patriot Worker Portal app:

Download on the App Store
Get it on Google Play

In the Patriot Worker Portal app, employees can change their own personal info on the Employee Info screen, their contact info on the My Contact Info screen, and their emergency contacts on the Emergency Contacts screen. Some fields are locked and can only be changed by your employer's payroll admin. Locked fields show a lock icon.

Questions about your paychecks or direct deposit? Contact your employer. Patriot Support can only speak with authorized company contacts, so Patriot Support cannot change your personal info or answer employee questions by chat, email, or phone.


How to Change Your Employee Info

The Personal Info section of the Employee Info screen has Name, Other Name, Social Security Number, Birth Date, and Marital Status. Name, Other Name, and Social Security Number are locked. To change a locked field, contact your employer's payroll admin.

  1. Tap your profile photo or initials at the top of the screen.

  2. Tap Employee Info.

  3. In the Personal Info section, tap the field you want to add or change.

    • Birth Date

    • Marital Status (a field that shows Select is empty)

  4. Enter or select your new info.

  5. Tap Save Changes at the bottom of the screen when you're finished.


How to Change Your Demographics

The Demographics section of the Employee Info screen has Sex, Gender Identity, Race, and Veteran Status. You will only see the Demographics section if your employer uses Patriot's HR software.

  1. Tap your profile photo or initials, then tap Employee Info.

  2. In the Demographics section, tap the field you want to add or change.

    • Sex

    • Gender Identity

    • Race

    • Veteran Status

  3. Select your answer.

  4. Tap Save Changes at the bottom of the screen when you're finished.


How to Add or Change Your Phone Numbers and Alternate Email

The Contact section of the My Contact Info screen has Cell Phone, Home Phone, Email, and Alt Email. The Email field is locked. To change your main email, contact your employer's payroll admin.

  1. Tap your profile photo or initials, then tap My Contact Info.

  2. In the Contact section, tap the field you want to add or change (a field that shows Add is empty).

    • Cell Phone

    • Home Phone

    • Alt Email (alternate email)

  3. Enter your new info.

  4. Tap Save Changes at the bottom of the screen when you're finished.


How to Change Your Primary Address

The Primary Address section of the My Contact Info screen has Address Line 1, Address Line 2, City, State, and Zip Code. The State field is locked. If you moved to a different state, contact your employer's payroll admin to update your state.

  1. Tap your profile photo or initials, then tap My Contact Info.

  2. In the Primary Address section, tap the field you want to add or change.

    • Address Line 1

    • Address Line 2

    • City

    • Zip Code

  3. Enter your new address info.

  4. Tap Save Changes at the bottom of the screen when you're finished.


How to Add or Change Your Alternate Address

The Alternate Address section of the My Contact Info screen is optional. Use the alternate address for a second address, such as a mailing address.

  1. Tap your profile photo or initials, then tap My Contact Info.

  2. Scroll to the Alternate Address section and tap the field you want to add or change, such as Address Line 1 or Address Line 2.

  3. Enter your alternate address info.

  4. Tap Save Changes at the bottom of the screen when you're finished.


How to Add, Edit, or Delete Emergency Contacts

The Emergency Contacts screen in the Patriot Worker Portal app lists each emergency contact's name, phone number, and relationship to you (for example, Spouse).

How to Add an Emergency Contact

  1. Tap your profile photo or initials, then tap Emergency Contacts.

  2. Tap the add button.

    • If you don't have any emergency contacts yet, tap Add Contact.

    • If you already have at least one emergency contact, tap Add Emergency Contact below your list of emergency contacts.

  3. Enter the emergency contact's info, such as name, relationship, and phone number.

  4. Save the new emergency contact.

How to Edit an Emergency Contact

  1. Tap your profile photo or initials, then tap Emergency Contacts.

  2. Tap the emergency contact's name. The emergency contact's details open at the bottom of the screen.

  3. Tap Edit Contact.

  4. Make your updates to the emergency contact's info.

  5. Tap Update Contact.

How to Delete an Emergency Contact

  1. Tap your profile photo or initials, then tap Emergency Contacts.

  2. Tap the emergency contact's name. The emergency contact's details open at the bottom of the screen.

  3. Tap the three horizontal dots next to the emergency contact's name. The dots turn vertical, and a red trash can icon and a pencil icon appear.

  4. Tap the red trash can icon. A Delete Emergency Contact confirmation asks if you're sure you want to delete the emergency contact.

  5. Tap Delete to delete the emergency contact, or tap Cancel to keep the emergency contact.


Which Fields Are Locked in the Patriot Worker Portal App?

Some employee info and contact info fields in the Patriot Worker Portal app are controlled by your employer's payroll admin. Locked fields show a lock icon and can't be changed in the app. To change a locked field, contact your employer's payroll admin.

Locked fields on the Employee Info screen:

  • Name

  • Other Name (such as a maiden name)

  • Social Security Number

Locked fields on the My Contact Info screen:

  • Email

  • State (on your primary address)

Position Info screen: Your position info is filled out by your employer and can't be changed in the app. Position info includes your hire date, title, position type, and hourly or salary rate.

Work location: Only your employer's payroll admin can change your work location.

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