Patriot Software is happy to offer free, U.S-based customer support to help you set up your new account, and answer routine questions.
How to Contact Patriot
Need help?
Call 877-968-7147, or chat with us Monday–Friday, 9 a.m.–7 p.m. ET.
Email: [email protected] for general questions, or [email protected] for tax filing questions.
Premium Support Fees
In the event you need additional in-depth payroll or accounting support over and above our free, routine support, Patriot offers Premium Support.
Premium Support fees will be billed in cases where you need us to take the time to make corrections or adjustments to your account or amended filings.
Premium Support fees will be charged to the credit card on file for the account.
Correction/Adjustment | Premium Support Fee |
Deposit and file taxes for past or future quarters | $37 for each past or future month |
Amended tax returns for quarters where Full Service Payroll was active | $100/quarter 1,2,3 |
Basic, Full Service Payroll, or Accounting data corrections or adjustments | An estimate provided based on complexity |
NOTE: This list may not be all-inclusive. Patriot Software reserves the right to modify this fee schedule at any time, and in accordance with each customer’s particular situation.
Direct Deposit processing and correction fees over and above normal procedures can be found in the Direct Deposit Fee Schedule.