If you are an employee and have any questions about your paychecks, W-2s, or using the employee portal, please contact your employer. Patriot Support staff cannot answer your questions via chat, email, or phone. We can only speak with authorized company contacts.
How to Add a New Direct Deposit Bank Account in the Employee Portal
Go to My Info > Direct Deposit.
A magic link will be sent to the email address on file to verify your identity.
Click the magic link in your email and you will be redirected back to the portal direct deposit page.
Click the “Add New Account” button.
Account Nickname: Enter an optional nickname for this bank account.
ABA Routing Number: This is the 9-digit number that identifies your bank. You’ll enter this twice.
Account Number: This is your bank account number. You’ll enter this twice. If you are using a pay card or debit card, enter the actual bank checking/savings account number associated with the pay card or debit card, not the pay card or debit card number.
Account Type: Select either Checking or Savings.
Deposit Entire Net Pay? If this is your first account and you want to deposit your entire net pay into this account, choose “Yes.” If you will be depositing into more than one bank account, choose “No.”
Direct Deposit Type: If you have chosen “No” above, the employee may designate either a flat dollar amount or a percentage of their net pay to go into another account.
Amount: Enter either a flat dollar amount or a percentage. This field is required if you select “No” for the “Deposit Entire Net Pay?” option.
For example, enter 25% if you want a quarter of your paycheck deposited into this bank account.
Alternatively, you can enter a specific dollar amount, such as $50, if you want that exact amount deposited each payday.
Remainder – Use this option if you have multiple bank accounts and want any remaining funds, after deposits to other accounts, to be deposited into this account.
Re-order the bank accounts by priority in descending (most important to least) order.
How to Edit or Inactivate an Existing Direct Deposit Bank Account in the Employee Portal
If you need to change your ABA routing number, bank account number, or account type, you will need to delete the account and add a new one.
💡 If the payroll was processed before updating the direct deposit details, the funds will be deposited into the previous bank account. However with future payrolls when you inactivate an account, no money will be deposited into that account, but the information will be saved.
Go to My Info > Direct Deposit.
A magic link will be sent to the email address on file to verify your identity.
Click the magic link in your email and you will be redirected back to the portal direct deposit page.
Click the “Edit” icon in the row of the account.
A magic link will be sent to the email address on file.
Click the magic link sent to your email address. You will be redirected back to the portal.
Make any changes
Click “Save.”
For your security, you and your employer will be notified any time changes are made to direct deposit information via email.
How to Delete an Existing Direct Deposit Bank Account in the Employee Portal
💡 If the payroll was processed before deleting the direct deposit bank account, the funds will still be deposited into the bank account.
Go to My Info > Direct Deposit.
A magic link will be sent to the email address on file to verify your identity.
Click the magic link in your email and you will be redirected back to the portal direct deposit page.
Click the trashcan icon in that row.
Click OK to confirm that you want to delete this account.
You can add it back later if you wish.
Your employer will be notified of any changes via email.
FAQs about Managing Direct Deposit in the Employee Portal
How does direct deposit work?
If your employer offers direct deposit, your pay can be deposited directly into your bank account from your employer on pay day. You have the option to split your paycheck into several different accounts that you designate. Instead of receiving a paper paycheck, you can view your check stub with all of the payment details. Click the “View Paychecks” link to view your paycheck details.
How do I change my direct deposit account info in the employee portal?
From the main page, click “Direct Deposit.” If your employer has already entered your direct deposit information, you will already see your bank account information listed. You can either add additional bank accounts, or edit your existing bank accounts.
If I add or make a change to my direct deposit information, how soon will this go into effect?
The change is made immediately, and is normally included in the next payroll that your employer runs. Check with your employer to confirm when your changes will be effective. It is important to note that the employee bank information must be entered BEFORE payroll is run by the payroll admin. Direct deposit files are created at the time of the payroll run.
Why don’t I see a place to add direct deposit information?
Your employer needs to be fully set up with direct deposit before you will have the ability to add direct deposit information. If you’re not seeing an option to add direct deposit information, this may be the reason. Contact your employer to learn where they are in the direct deposit application process, or if they will be using direct deposit at all.