This article applies to Full-Service Payroll customers only.
Tax collections after running payroll:
Patriot normally collects payroll taxes one banking day before your pay date.
If you expect insufficient funds in your bank account on that collection date, you can request a delay — but the request must be made no later than one banking day before the scheduled tax collection date.
Important: Delaying tax collection may result in late fees and penalties from federal, state, or local tax agencies.
Tax collections after approving payroll history:
Patriot normally collect payroll taxes the next banking day after approving payroll history.
If Patriot is attempting to collect a payroll tax you have already paid, contact Support before you select your tax takeover date so the collection can be stopped in time. If you have already selected a takeover date, the request must be made immediately — no later than one banking day before the scheduled tax collection date.
How to Request a Delay or Adjust a Scheduled Tax Collection
You have two ways to request a delay or adjustment:
• Use chat — our AI agent will ask you for your Company ID number (PS ID), the pay date associated with the collection, the collection amount, and the new date you want the collection moved to. Once you provide these details, your request is passed to our support team to make the change.
• Call Support directly — see the phone number below.
Have a specific date ready for when you want taxes collected. Patriot cannot determine that date for you.
To start a request in chat, tell us you'd like to delay or adjust a scheduled tax collection. Our AI agent will collect your Company ID (PS ID), pay date, collection amount, and the new date you want, then route your request to our support team.
To request it by phone instead, call 877-968-7147, press 3, then press 1. Support is available Monday through Friday, 9 am to 7 pm Eastern Time. You can also skip the menu by pressing 31 immediately after calling. Live chat is also available during the same hours.
Patriot normally collects payroll taxes one banking day before your pay date. If you expect insufficient funds in your bank account on that collection date, you can request a delay — but the request must be made no later than one banking day before the scheduled tax collection date.
Important: Delaying tax collection may result in late fees and penalties from federal, state, or local tax agencies.