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How Do I Change My Login Information or MFA?

Learn how to change your login information in the software as an employer, admin or user.

Applies to: Patriot Software users, employers, admins, etc.

You can change the login information on your Patriot account such as username, password, email, or MFA options

How to Change Your Login Information

You can also access Manage Login Information from the User Profile Dropdown in the suite header.

  1. Go to Settings > User Settings > Manage Login Information.

  2. You'll be taken to the identity dashboard.

    screenshot of the identity

  3. Click the link of the login information you want to update.

  4. Passwords must be verified with current password before changes can be saved

    1. Your password must:

      • be 10 characters or more

      • contain at least one lowercase letter

      • contain at least one uppercase letter

      • contain at least one number

      • contain at least one special character

  5. Username must be verified with current password before changes will save.

    1. Your username must:

      • be at least three characters long

      • max length of 50 characters long

      • contain only letters, numbers or these special characters: *@.+_-

  6. Email address must be verified with current password before changes will save. This field does not change company contact information (for notification emails.)

  7. Manage MFA - (Multi-Factor Authorization) you can add additional MFA factors or remove existing MFA, but you must have at least 2 MFA methods in your software. See Setting Up and Managing MFA for more information.

  8. Click the Company Dashboard icon to return to the software.

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